Frequently Asked Questions
Everything you need to know about your ICON Amsterdam experience.
What is the delivery time for my order?
We offer fast worldwide shipping. Orders within the Netherlands and Belgium are typically delivered within 1-2 business days, while international shipping usually takes 3-7 business days depending on your location.
How do I determine the right size for me?
Each product page features a detailed size guide. Since our designs often feature a slim, athletic fit, we recommend checking your measurements against our chart or sizing up if you prefer a more relaxed feel.
What is your return policy?
You can return any unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Visit our returns portal to start your request and receive a shipping label.
Which payment methods do you accept?
We accept a wide range of secure payment options including Visa, Mastercard, American Express, PayPal, Apple Pay, and local methods such as iDEAL and Klarna for buy-now-pay-later convenience.
Are your pants made with stretch material?
Yes, ICON Amsterdam is famous for our signature precision-stretch fabrics. Our trousers and jeans are engineered to provide maximum comfort and mobility while maintaining a sharp, tailored silhouette.
How should I wash my ICON garments?
To maintain the quality and elasticity of our fabrics, we recommend washing your items inside out at 30°C. Avoid tumble drying and iron on a low heat setting if necessary.